Terms of Service

These Terms of Service govern your access to and use of the CLEARSTEM website, app, products, and services.

By accessing or using CLEARSTEM services, you agree to be bound by these Terms of Service and our applicable policies.

1. Use of Our Services

You agree to use the CLEARSTEM website and services only for lawful purposes and in accordance with these Terms.

You may not use our services to violate applicable laws, infringe the rights of others, interfere with website security, or attempt to gain unauthorized access to our systems.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate.

However, product information may occasionally contain errors or become outdated.

Products may be unavailable, incorrectly priced, inaccurately described, or subject to changes in availability.

CLEARSTEM reserves the right to correct errors and update product information at any time.

3. Orders and Payment

When you place an order, you agree to pay the full purchase amount, including applicable product prices, shipping charges, and taxes.

You represent that you have the legal right to use the payment method provided.

CLEARSTEM reserves the right to refuse, limit, or cancel orders where permitted by law.

4. Pricing and Availability

Product prices, availability, specifications, descriptions, and features may be changed at any time without prior notice.

If a product is not as described, the applicable remedy may include returning the product in accordance with our Returns and Exchanges Policy.

5. Subscriptions

Certain CLEARSTEM products may be available through subscription programs.

Subscription orders may automatically renew according to the subscription schedule selected at checkout.

Customers are responsible for managing eligible subscriptions and cancelling or modifying them before the applicable renewal date.

6. Intellectual Property

All content available through the CLEARSTEM website and services, including trademarks, logos, text, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to CLEARSTEM and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.

7. User Content

If you submit reviews, comments, photographs, testimonials, or other content to CLEARSTEM, you represent that you have the right to submit such content.

You agree that CLEARSTEM may use submitted content as permitted by applicable law and our policies.

8. Prohibited Uses

You may not use our services to:

• Violate any applicable law or regulation;

• Infringe intellectual property rights;

• Submit false or misleading information;

• Distribute malicious software or harmful code;

• Attempt unauthorized access to our systems;

• Interfere with the operation or security of our website;

• Engage in fraudulent or abusive activities.

9. Third-Party Services

Our services may include links to or integrations with third-party websites, applications, or services.

CLEARSTEM is not responsible for the content, policies, availability, or practices of third-party services.

10. Disclaimer

To the maximum extent permitted by law, the CLEARSTEM services are provided on an "as is" and "as available" basis.

We do not guarantee that the website or services will always be uninterrupted, secure, timely, or error-free.

11. Limitation of Liability

To the maximum extent permitted by applicable law, CLEARSTEM and its affiliates, officers, employees, contractors, suppliers, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the services or products.

12. Indemnification

You agree to indemnify and hold harmless CLEARSTEM and its affiliates, officers, employees, contractors, suppliers, and service providers from claims or demands arising from your violation of these Terms or applicable law.

13. Changes to These Terms

CLEARSTEM may update these Terms of Service from time to time.

When changes are made, the updated Terms will be posted on the website with the applicable update date.

Your continued use of the services after the updated Terms are posted constitutes acceptance of the revised Terms.

14. Dispute Resolution

Certain disputes between you and CLEARSTEM are subject to binding arbitration rather than resolution in court, as described in the applicable Dispute Resolution provisions of these Terms.

You may have a limited period after first accepting the Terms to opt out of arbitration as provided in the Terms.

15. Contact

CLEARSTEM Skincare, Inc. / CLEARSTEM

Email: support@clearstem.com

For privacy-related matters:

CLEARSTEM
7440 Girard Ave #9
La Jolla, CA 92037
United States

CLEARSTEM reserves the right to modify these Terms of Service at any time.